PRIVACY POLICY – SPHINXADS LLC

Effective Date: August 07, 2025

This Privacy Policy sets out how  (“we”, “our”, or “us”) collects, uses, stores, and shares personal data of individuals residing in the European Union, in accordance with Regulation (EU) 2016/679 (General Data Protection Regulation – GDPR).

  1. Controller

SPHINXADS LLC – Shams Business Center, Sharjah Media City free Zone, Al Messaned, Sharjah, UAE, is the data controller. You may contact us at: policy@arganosa.com

  1. Personal Data We Collect

Identification details, account credentials, billing/shipping info, usage data, cookies, payment info (via Stripe), preferences.

  1. Legal Basis for Processing

We process data based on contract necessity, consent, legal obligations, and legitimate interests.

  1. Purpose of Processing

To fulfill orders, send communications, improve services, and conduct marketing.

  1. Data Sharing

Shared with Stripe, Google, Meta, TikTok, Hotjar, and shipping providers in each country. All under GDPR-compliant agreements and for the purposes of payment processing, analytics, marketing, and order fulfillment.

  1. International Transfers

Transfers outside the EEA are protected by Standard Contractual Clauses or other appropriate safeguards.

  1. Retention

Order data is retained for 6 years; marketing data until consent is withdrawn; cookie/session data up to 13 months or per browser session.

  1. Your Rights

You have rights to access, rectify, erase, restrict, object to processing, and data portability. You may also lodge complaints with your national data protection authority (e.g., CNIL, AEPD, BfDI, Garante).

  1. Updates

This policy may be updated. New versions will be posted online.

  1. Contact

privacy@arganosa.com

Cookie Policy – SPHINXADS LLC

Effective Date: August 07, 2025

This Cookie Policy explains how SPHINXADS LLC uses cookies and similar technologies on its website.

  1. What Are Cookies?

Cookies are small text files stored on your device to enhance site functionality and track behavior.

  1. Types of Cookies

Essential, Performance, Marketing, and Functional cookies.

  1. Consent

Users can consent via cookie banner; preferences can be changed anytime using CookieBot or browser settings.

  1. Third-Party Cookies

Set by Google Analytics, Meta Pixel, TikTok Pixel, Hotjar, etc.

  1. Your Cookie Options

Manage cookies via browser settings:

  • Chrome: Manage cookies
  • Firefox: Manage cookies
  • Safari: Manage cookies
  • Edge: Manage cookies
  1. Duration

Cookies expire after the session or up to 13 months.

  1. Updates

This policy may be updated. Updates will be posted online.

  1. Contact

privacy@arganosa.com

Terms and Conditions – SPHINXADS LLC

Effective Date: August 07, 2025

  1. Scope

These Terms apply to all sales and use of the website operated by SPHINXADS LLC.

  1. Orders

All orders are subject to acceptance. Prices include applicable VAT. Orders are confirmed via email.

  1. Payment

Processed securely via Stripe. Payment is required before shipment.

  1. Shipping

Products are shipped to Germany, France, Italy, and Spain using third-party providers. Delivery times vary.

  1. Returns & Refunds

Returns accepted within 14 days of delivery in original condition. Refund includes the product and standard shipping cost. Customer bears return shipping. Contact customer service to initiate return.

  1. Intellectual Property

All website content is owned by SPHINXADS LLC and may not be used without permission.

  1. Limitation of Liability

We are not liable for indirect or consequential damages arising from the use of our website or products.

  1. Governing Law

These Terms are governed by the laws of UAE.

  1. Contact

privacy@arganosa.com